"Pretty decent visit overall"
I stopped in because I was having some brake trouble, and the technician I talked to really seemed to know what he was doing. He explained things in a way that actually made sense, which I appreciated because I’m not exactly a car person. The shop was busy, so I kind of expected it to take a little while, but it did end up being longer than what they originally told me. Everything got taken care of in the end, though the total was a bit more than I was expecting. Overall, it wasn’t a bad experience, just not one I’d call amazing.
hello_robert761
May 16, 2026
"They Handled the Follow-Up the Right Way"
After my brake service, I noticed something was still off. I usually pay attention to little patterns like noises or how the pedal feels, and it just didn’t seem quite right. I brought it back in, and the shop took it seriously right away. No runaround, no making me feel like I was being difficult. They checked it out, fixed the issue, and made the whole thing painless. I really appreciated how they handled it.
richardkennelly1741
May 07, 2026
"Decent Visit, But I’m Still Torn"
I took my car to Brakes Plus for an inspection, and overall it was okay. They checked the main things and let me know what needed attention, which I appreciated. I’ve usually stuck with my regular shop because I trust them, so trying Brakes Plus already had me a little conflicted. The service wasn’t bad, but I did expect a bit more detail on a few things. It felt slightly rushed, maybe just because they were busy. I wouldn’t say it won me over completely, but if I needed something quick and convenient, I’d probably go back.
"A bit let down by the service"
I had mixed feelings about my visit. The place itself was fine, but the staff came across as unprofessional. I felt kind of brushed off when I asked for help, and it didn’t seem like they were very interested in assisting me. Maybe it was just an off day, but it definitely affected the overall experience
otislentz1958
April 22, 2026
"Good brake repair, but a bit pushy"
In my experience, they did a solid job fixing my brakes, and the staff seemed friendly enough. That said, I personally felt a little pressured to add on extra services I hadn’t come in for, which made the visit more stressful than I expected. Overall, not a bad place, just kind of annoying when you’re only trying to get the basic repair done.
"I had a small issue after my visit..."
I had a small issue after my visit, and honestly... I wasn’t sure how it would go. But the manager called me back fast and took care of it without making it into a whole big thing. Really appreciated the quick help.
VirginiaSutton_67
April 18, 2026
"Great first impression"
My first impression was positive. I had an issue, but they fixed it under warranty without making it complicated. Overall, it was an easy process and I appreciated how smoothly everything was handled
CharlesGrayson_84
April 09, 2026
"Did anyone else feel like it wasn’t honest?"
I don’t know, this just didn’t feel honest to me. It made me lose trust quickly. Has anyone else had the same kind of experience?
hello_mathew650
April 02, 2026
"Brake work was priced fairly..."
Brake work was priced fairly. Not the cheapest, but worth it. I’d go back
MichaelPeterson_56
March 29, 2026
"The service itself was fine, nothing really…"
The service itself was fine, nothing really bad to say about it. But I did end up waiting way longer than they told me, which was kind of frustrating. It wasn’t a terrible experience, I just wish they had gave more accurate timing so I knew what to expect.
"Coupon wasn’t really worth it"
I went in thinking the coupon was going to make a decent difference, but once all the add-ons were included, the actual discount felt small. Maybe I misunderstood the offer, but to me it came across a little misleading. In the end, it didn’t feel worth the hassle, and I probably should’ve compared a few other options first.
Wendy-gwin
March 25, 2026
"They fixed my brakes and it’s…"
They fixed my brakes and it’s definitely better now, but it still does a little squeak sometimes, which is kind of not what I was thinking would happen. It’s not terrible or anything, just I maybe expected it to be a bit more fully fixed.
Denise_heft01
March 21, 2026
"I stopped by Brakes Plus because…"
I stopped by Brakes Plus because my brakes were making noise and I really needed it taken care of fast, because of course that’s the kind of thing that happens at the worst time. They actually had the parts in stock, so I didn’t have to wait a few days or start calling around to every other shop in town. that was probably the biggest relief. The service was quick, the price felt fair, and my car is driving great again. Easy 5 stars from me.
jacqueline-Stieger
March 15, 2026
"Scheduling was kind of a hassle"
The scheduling was messy. I’d get told one time, then it seemed like it changed or wasn’t really clear, and I had to follow up more than I expected. Maybe it’s not a huge deal because things happen, but when the schedule is confusing it just makes the whole experience feel less organized.
william.Whitman
March 13, 2026
"Quick, Easy, and Reassuring Service"
I needed to get my brakes checked and they were able to fit me in the same day, which was a huge relief. The staff was friendly and made me feel like I was in good hands, and the wait time was pretty much exactly what they told me. It wasn’t a perfect experience, but overall it was simple, smooth, and gave me confidence they knew what they were doing. I’d definitely go back if I needed something checked out quickly
"Went to Brakes Plus for a brake check…"
Went to Brakes Plus for a brake check, and the staff was friendly enough. Explained some of what needed to be done, but the recommendations came at me quickly. Wasn’t totally sure what was actually urgent and what was more of a suggestion. Price ended up being higher than I expected. Not a bad experience overall, and the car feels fine now, but would’ve liked a little more transparency before agreeing to everything.
richardmoran6559
March 05, 2026
"Decent Brake Service, Nothing Too Special"
I took my car to Brakes Plus to get the brakes worked on. The staff was friendly enough, and I did appreciate that they were able to finish it the same day. The brakes feel fine now, so no real complaints there. The only thing is the wait ended up being longer than what they originally told me, and the final price was a little higher than I was expecting. It’s hard to describe, but the whole experience was just kind of okay, not bad, not amazing, just average overall.
"Estimate Was Almost Right"
The quote they gave me was close, but somehow the final bill ended up a bit higher. Not a huge difference, but it did feel like a few extra charges quietly made their way in...
thomasmendez5200
February 26, 2026
"Clean shop and solid experience"
Stopped by Brakes Plus to get my brakes checked, and the first thing I noticed was how clean everything was. The waiting area was tidy, the floors looked good. Not that messy shop vibe you get at some places. Even the bathroom was decent. Only reason I’m going with 4 stars is the wait was a little longer than I hoped. But overall, good experience. Feels like they actually take care of the place.
anitra_Pothier88
February 09, 2026
"Brakes Plus is right by my house…"
Brakes Plus is right by my house, so honestly... dropping the car off was really easy. It was nice not having to drive all the way across town just to get it taken care of